Delivery & Return
Delivery Options Overview
WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
Terms and Conditions of Sale
Effective Date: [Insert Date]
These Terms and Conditions of Sale (the "Agreement") govern the sale of all products or services (collectively, "Products") by Skyline Horizons, LLC, doing business as woRRRx (the "Seller," "we," "our," or "us") to you, the purchaser ("Buyer" or "you"). By placing an order with us, accepting delivery of any Products, or otherwise engaging in a transaction with woRRRx, you agree to be bound by these terms. If you do not agree to these terms, you should not purchase any Products from woRRRx.
This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising from or related to this Agreement shall be resolved in the exclusive jurisdiction and venue of the courts located in [County], Illinois.
- Scope and Modifications
1.1 Applicability: These terms and conditions apply to all sales of Products by woRRRx, including but not limited to consumer electronics such as phones, tablets, computers, desktops, gaming consoles, and related devices.
1.2 Modification of Terms: We reserve the right to modify or update these Terms and Conditions at any time by posting the updated version on our website. The revised terms will apply to any orders placed after the update. It is your responsibility to review these Terms periodically.
- Order Acceptance and Conditions
2.1 Order Confirmation: The receipt of an order confirmation email or other acknowledgment from us does not signify our acceptance of your order. woRRRx reserves the right, at its sole discretion, to limit the quantity of any Products ordered or refuse service to any individual or entity.
2.2 Order Review: All orders are subject to review and acceptance by woRRRx. We may require additional verification of your identity or other details before accepting your order.
2.3 Order Fulfillment: For in-stock goods, acceptance occurs when we ship the Products. For Products requiring post-order processing (such as assembly or testing), acceptance occurs when we begin the processing.
- Order Cancellation
3.1 Non-Cancelable Orders: Once an order is processed or shipped, it may not be canceled by the Buyer.
3.2 Non-Cancelable/Non-Refundable Products: Certain Products, including special orders, custom-made items, or those requiring post-order processing (such as assembly or configuration), are non-cancelable and non-refundable.
3.3 Cancellation Charges: If an order is canceled prior to shipment, reasonable cancellation or restocking fees may apply to cover expenses incurred by woRRRx.
- Prices
4.1 Price at Shipment: The price for Products will be based on the rates in effect at the time of shipment. Any changes in pricing after order placement will not affect the final price for the order.
4.2 Price Validity: Pricing on our website or in quotes is valid for 30 days unless otherwise stated in writing.
4.3 Price Changes: Prices are subject to change without notice. All prices exclude applicable taxes, shipping charges, and any additional fees unless otherwise specified.
- Terms of Payment
5.1 Accepted Payment Methods: Payments may be made via major credit cards (MasterCard, VISA, Discover, American Express), debit cards, or other methods approved by woRRRx. All payments are processed in U.S. dollars.
5.2 Delinquent Payments: If payment is not received within the specified period, woRRRx reserves the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate allowed by law. The Buyer may also be responsible for any costs incurred in collecting overdue payments, including attorney fees.
- Taxes and Duties
6.1 Sales Tax: The Buyer is responsible for any applicable sales, use, or excise taxes unless an exemption certificate is provided.
6.2 International Orders: The Buyer is responsible for all customs duties, taxes, and other fees imposed by the destination country. Shipping charges for international orders are also the responsibility of the Buyer, unless otherwise agreed upon in writing.
- Shipping and Delivery
7.1 Shipping Charges: The Buyer is responsible for all shipping and handling charges, including insurance fees, unless otherwise specified.
7.2 Shipping Method: woRRWx reserves the right to select the shipping carrier and method for each order unless the Buyer provides specific instructions.
7.3 Delivery Estimates: Estimated delivery dates are provided for convenience and are not guaranteed. woRRRx is not liable for any delays caused by factors beyond our reasonable control, including but not limited to weather, carrier issues, or force majeure events.
7.4 Risk of Loss: Title to the Products and the risk of loss pass to the Buyer upon delivery to the carrier.
- Limited Warranty
8.1 Standard Warranty: woRRRx provides a 6-month limited warranty on all refurbished consumer electronics sold by us. The warranty covers defects in materials or workmanship under normal use.
8.2 Extended Protection Plan (Optional): For an additional fee, Buyer may purchase an Extended Protection Plan that provides coverage for accidental damage, including drops, spills, cracks, and other mishaps. The plan is available in the following options:
$79 for 6 months
$99 for 12 months
$139 for 24 months
The Extended Protection Plan covers:
Accidental damage (e.g., drops, spills, cracks, and screen damage).
Liquid spills and accidental exposure to water.
Physical damage caused by handling, drops, or impacts.
8.3 Warranty Exclusions: Both the standard warranty and the Extended Protection Plan do not cover:
Damages resulting from misuse, abuse, or unauthorized repairs.
Cosmetic damages or wear and tear that does not affect the functionality of the Product.
Damages caused by external factors such as fire, water damage, or other environmental factors not covered under the plan.
8.4 Warranty Claims: To file a warranty claim, you must contact us within 30 days of discovering a defect. woRRRx may require the return of the defective product for evaluation. If the product is covered by the warranty, we will repair, replace, or refund the purchase price at our discretion.
8.5 Extended Protection Plan Limitations: The Extended Protection Plan is available only for accidental damage and will not cover damages resulting from misuse, negligence, or theft. It is non-transferable and applies only to the original purchaser. The plan does not cover loss or theft of the product.
- Limitation of Liability
9.1 No Liability for Indirect Damages: In no event shall woRRRx be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Products, including but not limited to loss of profits, even if woRRRx has been advised of the possibility of such damages.
9.2 Maximum Liability: In no event shall woRRRx's liability exceed the amount paid by the Buyer for the specific Product that caused the claim.
- Governing Law and Dispute Resolution
10.1 Governing Law: This Agreement shall be governed by the laws of the State of Illinois, without regard to its conflicts of law provisions.
10.2 Dispute Resolution: Any dispute or claim arising out of or relating to this Agreement shall be resolved exclusively by the courts located in [County], Illinois.
- Miscellaneous
11.1 Force Majeure: woRRRx shall not be liable for any delay or failure to perform its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to natural disasters, government actions, strikes, pandemics, or other events beyond our control.
11.2 Severability: If any provision of this Agreement is deemed invalid, illegal, or unenforceable, the remainder of the Agreement shall remain in full force and effect.
11.3 Entire Agreement: This Agreement constitutes the entire understanding between the parties with respect to the subject matter and supersedes all prior agreements, whether written or oral.
11.4 Assignment: The Buyer may not assign or transfer its rights or obligations under this Agreement without the prior written consent of woRRRx.
By placing an order with woRRRx, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Sale.
Contact Information:
Skyline Horizons, LLC
d/b/a woRRRx
[Insert Address]
[Insert Email Address]
[Insert Phone Number]
Warranty Coverage:
The 6-month warranty covers any manufacturer defects and malfunctions that occur under normal usage conditions. This includes internal components like the motherboard, battery, and display, but excludes accidental damage, misuse, or unauthorized repairs.
If any device fails due to defects within the warranty period, we will repair or replace it at no additional cost.
Extended Protection (Optional):
For added peace of mind, we offer an Extended Protection Plan. This optional plan includes coverage for accidental damage (such as drops or spills) for up to 12 months from the date of purchase. This plan provides extra protection against everyday mishaps and ensures that your investment is fully covered.
If you’d like more details, please visit our Warranty Terms and Conditions page.
- Warranty Terms and Conditions Page
Title: Warranty Terms & Conditions
Content:
At woRRRx, we take pride in the quality of our refurbished electronics and are committed to ensuring our customers have a great experience. Below, you'll find the full terms and conditions of our warranty and protection plans.
Standard Warranty (6 Months)
Coverage:
The 6-month warranty covers defective devices that have issues with internal components or functionality under normal usage conditions.
Warranty is valid only for the original purchaser and is non-transferable.
What’s Covered:
Manufacturing defects in the motherboard, battery, display, camera, and other internal components.
Malfunctions that prevent the device from performing as intended under normal usage.
What’s Not Covered:
Accidental damage (drops, spills, etc.), cosmetic damage, or damage caused by misuse.
Damage caused by third-party repairs or unauthorized modifications.
Devices with tampered serial numbers.
How to Make a Warranty Claim:
Contact our customer service team within 30 days of detecting a defect.
Provide proof of purchase and a description of the issue.
If applicable, we may ask you to send the device back for evaluation. We will provide a pre-paid shipping label for returns.
Repair or Replacement:
If the device is covered by the warranty, we will repair or replace it at no additional cost.
If a replacement is unavailable, we may offer an equivalent model of similar value.
Extended Protection Plan (12 Months)
Coverage:
The Extended Protection Plan covers accidental damage, including drops, spills, and cracked screens.
The plan extends the warranty coverage to a full 12 months from the original purchase date.
What’s Covered:
Accidental damage such as cracked screens, liquid spills, and other accidental mishaps.
What’s Not Covered:
Damage resulting from intentional abuse, neglect, or unauthorized repairs.
Lost or stolen devices.
How to File a Claim:
Claims under the Extended Protection Plan must be filed within 30 days of the incident.
Provide proof of the damage (e.g., photos) and a brief description of the event.
Repair or Replacement:
If your device is covered under the Extended Protection Plan, we will repair or replace the device depending on the severity of the damage.
Suggested Navigation and Terminology
Warranty Terms and Conditions Page Title: Warranty Terms & Conditions
Link Text for Warranty Information on Product Pages: Learn More About Our Warranty & Protection Plans
Warranty Coverage:
The 6-month warranty covers any manufacturer defects and malfunctions that occur under normal usage conditions. This includes internal components like the motherboard, battery, and display, but excludes accidental damage, misuse, or unauthorized repairs.
If any device fails due to defects within the warranty period, we will repair or replace it at no additional cost.
Extended Protection (Optional):
For added peace of mind, we offer an Extended Protection Plan. This optional plan includes coverage for accidental damage (such as drops or spills) for up to 12 months from the date of purchase. This plan provides extra protection against everyday mishaps and ensures that your investment is fully covered.
If you’d like more details, please visit our Warranty Terms and Conditions page.
- Warranty Terms and Conditions Page
Title: Warranty Terms & Conditions
Content:
At woRRRx, we take pride in the quality of our refurbished electronics and are committed to ensuring our customers have a great experience. Below, you'll find the full terms and conditions of our warranty and protection plans.
Standard Warranty (6 Months)
Coverage:
The 6-month warranty covers defective devices that have issues with internal components or functionality under normal usage conditions.
Warranty is valid only for the original purchaser and is non-transferable.
What’s Covered:
Manufacturing defects in the motherboard, battery, display, camera, and other internal components.
Malfunctions that prevent the device from performing as intended under normal usage.
What’s Not Covered:
Accidental damage (drops, spills, etc.), cosmetic damage, or damage caused by misuse.
Damage caused by third-party repairs or unauthorized modifications.
Devices with tampered serial numbers.
How to Make a Warranty Claim:
Contact our customer service team within 30 days of detecting a defect.
Provide proof of purchase and a description of the issue.
If applicable, we may ask you to send the device back for evaluation. We will provide a pre-paid shipping label for returns.
Repair or Replacement:
If the device is covered by the warranty, we will repair or replace it at no additional cost.
If a replacement is unavailable, we may offer an equivalent model of similar value.
Extended Protection Plan (12 Months)
Coverage:
The Extended Protection Plan covers accidental damage, including drops, spills, and cracked screens.
The plan extends the warranty coverage to a full 12 months from the original purchase date.
What’s Covered:
Accidental damage such as cracked screens, liquid spills, and other accidental mishaps.
What’s Not Covered:
Damage resulting from intentional abuse, neglect, or unauthorized repairs.
Lost or stolen devices.
How to File a Claim:
Claims under the Extended Protection Plan must be filed within 30 days of the incident.
Provide proof of the damage (e.g., photos) and a brief description of the event.
Repair or Replacement:
If your device is covered under the Extended Protection Plan, we will repair or replace the device depending on the severity of the damage.
Suggested Navigation and Terminology
Warranty Terms and Conditions Page Title: Warranty Terms & Conditions
Link Text for Warranty Information on Product Pages: Learn More About Our Warranty & Protection Plans
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
